Shipping Policy

1. Introduction

Thank you for shopping with GloryShop! This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website, www.gloryshop.pk (the "Website"), hosted on Shopify. We aim to provide a seamless and reliable shipping experience for all our customers.

2. Shipping Destinations

We currently ship to addresses within Pakistan. International shipping may be available in the future, and any updates will be reflected in this policy. Please ensure your shipping address is accurate and complete at the time of checkout.

3. Shipping Methods and Costs

 

• Shipping Methods: We partner with trusted third-party courier services to deliver your orders. Available shipping methods will be displayed at checkout.
• Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be shown at checkout before you complete your purchase.
• Free Shipping: From time to time, we may offer free shipping promotions, subject to specific terms (e.g., minimum order value). Details will be provided at checkout.

 

4. Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Processing times may vary during peak periods, such as holidays or promotional events. You will receive an email confirmation once your order has been processed and shipped, including tracking information if available.

5. Delivery Times

 

• Estimated Delivery: Delivery within Pakistan typically takes 3-7 business days, depending on your location and the shipping method selected. These are estimates and not guaranteed.
• Delays: We are not responsible for delays caused by third-party couriers, customs processes (if applicable), or unforeseen circumstances such as weather or public holidays.

 

6. Discreet & Secure Packaging

🛍️ Discreet & Secure Packaging
We understand your privacy. All orders are securely and discreetly packed – no branding or product names visible on the outside. Your order will arrive in complete confidentiality.

7. Tracking Your Order

Once your order is shipped, we will provide a tracking number (if available) via email or your Shopify account. You can use this to track your order’s progress through the courier’s website. Please note that tracking may not be available for all shipping methods.

8. Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We recommend inspecting your package upon receipt and contacting us immediately if there are any issues.

9. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, refusal by the recipient, or failure to collect from the courier, you may be responsible for additional shipping costs to resend the order. Please ensure your shipping address is accurate at checkout.

10. Lost or Damaged Shipments

 

• Lost Shipments: If your order is lost in transit, please contact us within 14 days of the expected delivery date. We will work with the courier to investigate and, if necessary, provide a replacement or refund.
• Damaged Shipments: If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage. We will arrange a replacement or refund as per our Returns Policy.

 

11. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will be effective upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

• Email: wecare@gloryshop.pk
• WhatsApp and Call: 03466523113
• Address: GloryShop, 123 Commerce Street, Karachi, Pakistan